One of the defining aspects of modern productivity and collaboration tools is their ability to unify an entire organization in a single hub where ideas can be proposed and shared. This capability is crucial for keeping information from being siloed and ensuring that stakeholders have the highest possible visibility into their projects. Collaboration tools also play a key role in …
Building the AI-Powered Organization
The business world is rapidly changing. It is estimated that AI will add $13 trillion to the global economy over the next decade-and yet from thousands of executives surveyed, only 8% of firms are adopting core practices that fully support implementation. Businesses arrive at progress slowly, reflecting a failure to rewire within the organization. This article from Harvard Business Review …
How to build autonomous systems with AI
This video is a powerful example of how autonomous systems can be aligned to intelligently perform routine tasks. Toyota Material Handling partnered with Microsoft using AirSim (an open source simulation platform originally developed to teach drones or robots to learn in high fidelity simulated environments) to train a forklift on tasks like picking up a pallet. This video illustrates the …
March’s Employee’s of the Month at Strategic
Every month, the employees at Strategic Communications are given the opportunity to acknowledge exemplary colleagues within or outside their department. For the month of March, three individuals were nominated by their coworkers for their commitment to customer service, perseverance in the face of challenges, and can-do attitudes. Alison Clink | Purchasing Specialist Allison Clink started at Strategic in October of …
Analytics & AI solution video
This video is a quick introduction to Microsoft Analytics and AI, explaining how to expand the reach of your data insights and gain increasing levels of efficiency and personalization. By harnessing the power of Microsoft Analytics, you can inform and drive intelligent automation through AI and machine learning.
Strategic Communications Awarded Statewide Florida Cloud Contract
NASPO ValuePoint Cloud Solutions Vendor Receives Participating Addendum from The State of Florida Strategic Communications, a NASPO ValuePoint Cloud contract holder, was awarded a Participating Addendum (PA) from The State of Florida. With this PA, Florida State government, Local government, and educational institutions (K-12 and Higher Ed) possess the capability to seamlessly purchase multiple cloud solutions. “Public agencies within Florida …
Meet Strategic’s Pet of the Month – Phoenix Rose!
Phoenix Rose was born on July 25th 2020 and is 8 months old. Phoenix is a Goberian breed, which is a mix between a Siberian Husky and Golden Retriever. When she isn’t playing with her stuffed animals or playing fetch with her ball, you can find Phoenix enjoying a long stroll around the neighborhood with mom and dad! Phoenix is …
How Starbucks is using AI to improve the customer experience
At Microsoft’s Build conference, Starbucks showed how artificial intelligence is helping them better predict what customers may be in the mood for by considering such factors such as weather, location, and user preferences.
HP uses AI to transform its customer support experience
HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact conversationally with the assistant to …
DHHS: Collaborating and caring
Choosing the right tools for productivity and collaboration is critical for any organization to achieve its digital transformation goals. For employees to effectively share information across multiple departments and projects, businesses must empower their workers and clients via access to the very best digital technology available. By making the productivity of their employees a main focus of their digital initiatives, …