Lack of knowledge among representatives is one of the biggest pains for customers. That’s an issue we can help with. Strategic Communications is here to aid you in gathering the right set of tools to enable your representatives’ need to provide great customer service.

With Microsoft Dynamics 365, log and access customer history so you can immediately tailor your approach, and facilitate customer needs quickly. With the tools to customize individual customer service experiences your organization can reap the rewards of increased customer satisfaction.

Contact us today to find out how we can help.

If you had access to all your customer data, how would you use it? That’s the question you should consider before you begin to bring your data together; then you can set your organization up for success.

With the Azure data platform, you can take advantage of the efficiency and agility of the cloud by easily migrating to the cloud without changing code. Unlock insights and make predictions faster with Azure.

Strategic Communications and Microsoft are here to help you get the most out of your data. Contact us today to find out how we can help you transition to the data platform that IT pros trust.

Allscripts, a leading healthcare software manufacturer, needs to host its applications securely and reliably. At Strategic Communications, we know that security and reliability can be tough to find today. That’s why we’re here to help.

In just three weeks, Allscripts lifted and shifted dozens of applications running on 1,000 virtual machines to Azure. With their data backed up by Azure SQL Database, Allscripts is ready for their digital future.

Your business can do the same. If you have any interest in a secure and reliable IT service provider, join with us and Microsoft to bring your organization to the next level.

How does your business engage customers? Chances are, like many businesses, your system could use a little improving. At Providence St. Joseph, they must facilitate patient needs quickly and that means having instant access to patient history. Your team needs the tools to do the same and Strategic Communications knows how to help.

Microsoft Dynamics 365 is a powerful CRM tool that your organization can employ to streamline the information flow from customer to employee.

Contact us to find out how we can help you integrate a suite of Microsoft services to help drive your customer experience to new heights.

Missing Children Society of Canada uses social media to get the word out about missing children. Everything was going well with their social media push notification system until their system went down. Strategic Communications knows you can’t afford an interruption in your service, that’s why we’re here to help.

To prevent further interruptions in service, MCSC migrated to Azure. With Azure cloud services, the first responders can immediately push information out on social media.

The applications of Azure services are endless and can be used to scale your data with AI. Contact us today to find out how we can help.

Do you want to make an impact on your organization? As an IT manager for the City of Corona, Kyle did. He saw an opportunity to pioneer IT technology and created a plan to help change the city’s IT infrastructure.

Using Microsoft 365 and Azure, Kyle connected thousands of the city’s devices, so first responders had faster response times, traffic managers had real-time data, and the various departments could communicate more effectively.

Think outside the box and shift to a modern business platform with Microsoft. Contact Strategic Communications to find out how.

Cisco Gold partner renews coveted collaboration specialization Strategic Communications, a leading IT and Audio Visual (AV) integrator, recently renewed their Cisco Advanced Collaboration Architecture Specialization.  For those holding the specialization, it signifies up-to-date best practices and competencies in Cisco unified communications, conferencing, customer care, and collaboration endpoints. “Strategic’s dedication to the Cisco product line continues to enable our team in …